Vpn fault 000010 following avg update, no chat or phone service

vpn requests technical support for fault 000010 following avg update and technical support for avg is not available and no explinations are offered. I require technical assistence. From many years of experience with avg I do not trust that your advise to uninstall products will not simply create further problems, I require technical assistence as per purchase agreement.

vpn requests technical support for fault 000010 following avg update and technical support for avg is not available and no explinations are offered. I require technical assistence. From many years of experience with avg I do not trust that your advise to uninstall products will not simply create further problems, I require technical assistence as per purchase agreement.

After following an AVG request to restart for an AVG update eight hours ago, I have been unable to connect to the internet securely. Fault 000010 displays and VPN requests technical assistance that is unavailable automatically or on both CHAT and PHONE service options.

Hello Derek,

We have replied to your original post: https://support.avg.com/answers?id=9065p000000gkbK
Keep up the conversation through single thread in order to get quick assistance.
Thank you.