Hello Ofer,
I am sorry to hear this.
You have raised the ticket to our mobile team and they have answered that only your AVG Ultimate product can be installed on both Windows PCs and Android smartphones.
Your AVG Secure VPN - 1 Users, (12 Months) subscription can be installed only on Windows computers and not on Android devices.
To install AVG Secure VPN on Android, it is necessary to purchase the subscription from Google PlayStore.
You should have noticed that AVG Secure VPN is available for multiple devices, but for each platform (Windows, Mac, iOS & Android), subscription has to be purchased respectively for each platform.
Feel free to contact us if you need further assistance.
Hi.
I've purchased AVG VPN, and it said that it works with both Windows and Android. And it indeed works on my Windows laptop. But after installing it on my Android cellphone, it saw it does not recognize my license. I don't know why, but AVG tech support refuses to answer my questions about this.
Is anyone facing the same problem? Any solution?
Thanks!
Hello Ofer,
I am sorry to hear this.
You have raised the ticket to our mobile team and they have answered that only your AVG Ultimate product can be installed on both Windows PCs and Android smartphones.
Your AVG Secure VPN - 1 Users, (12 Months) subscription can be installed only on Windows computers and not on Android devices.
To install AVG Secure VPN on Android, it is necessary to purchase the subscription from Google PlayStore.
You should have noticed that AVG Secure VPN is available for multiple devices, but for each platform (Windows, Mac, iOS & Android), subscription has to be purchased respectively for each platform.
Feel free to contact us if you need further assistance.