VPN is not connected almost 3 months

AVG VPN
3

Hello Selahattin,

We are sorry to know that. May I ask why you didn't contact our support when you had this issue?
As per our record, the auto renewal for your AVG Secure VPN was already cancelled from your end.
Did you get any error message while trying to turn on our VPN?
If yes, will you be able to share a screenshot of it or mention the error message here?

1

I am a user of AVG VPN for 2 years but I can not connect VPN for 3 months. I got a mail that I must update my membership. I don't want update. I want to quit from AVG VPN. 

Thank you.

2

Hello Selahattin,

We are sorry to know that. May I ask why you didn't contact our support when you had this issue?
As per our record, the auto renewal for your AVG Secure VPN was already cancelled from your end.
Did you get any error message while trying to turn on our VPN?
If yes, will you be able to share a screenshot of it or mention the error message here?