Hi Margaret,
This isn't the usual behavior of the AVG program. Let us work towards fixing the issue.
Connect to the other location(s) in the AVG Secure VPN and check if the issue persists.
You can refer to this article for the steps.
If you're facing this issue on mobile, we have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
I purchased AVG Ultimate and AVG VPN two weeks ago to stop a serious hacker that lives next door. Since then the VPN keeps turning off and Bluetooth keeps turning on. This happens many times a day. How can I stop this from happening please?
Hi Margaret,
This isn't the usual behavior of the AVG program. Let us work towards fixing the issue.
Connect to the other location(s) in the AVG Secure VPN and check if the issue persists.
You can refer to this article for the steps.
If you're facing this issue on mobile, we have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.