VPN makes my wi-fi Printer off line

AVG VPN
3

Hello Chaim

You've reached the AVG community support forum.
We're sorry for the inconvenience this has caused you.
Please follow the below steps and check if the issue persists:

  1. Open AVG Secure VPN > Menu > Settings.
  2. Select 'General' in the left panel.
  3. Check the box next to "Enable local device access when using VPN".

Also, make sure that you've categorized your WiFI network as a "Trusted" network in your AVG Internet Security.
Keep us updated.

1

I have a wireless network in my home, including a networked printer. When I turn on the VPN, my internet connection is fine, but Windows shows the printer as being "off line". It is visibly on line when the VPN is turned off, so that must be my problem. How can I fix it so that my computer can communicate with the printer on my home network while still using the VPN?

2

Hello Chaim

You've reached the AVG community support forum.
We're sorry for the inconvenience this has caused you.
Please follow the below steps and check if the issue persists:

  1. Open AVG Secure VPN > Menu > Settings.
  2. Select 'General' in the left panel.
  3. Check the box next to "Enable local device access when using VPN".

Also, make sure that you've categorized your WiFI network as a "Trusted" network in your AVG Internet Security.
Keep us updated.