VPN Making my PC very S L O W

Speed without VPN

Harriet, I am not sure about the actual download/upload speed of your internet connection. 
Could you check the download/upload speed of your internet connection with AVG Secure VPN turned off and turned on?
You can visit this https://www.speedtest.net/ website and initiate a speed test.
Please take a screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home) of the speed results and attach the image.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
In general, you may experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

Hi Harriet,

We will certainly look into this and help you.
Please let us know if you are facing this issue with particular few websites or all websites.
Also, try changing to optimal and P2P locations in AVG Secure VPN to check with the internet.
Keep us posted.

Yesterday I ordered and paid for a 2-year subscription to Secure VPN for Windows. My PC has slowed to a crawl, more like using a dialup connection. I have a very fast cable, but I have to turn VPN off to get pages to load. If this can't be fixed, I don't want it. Thank you.
Hi Harriet,

We will certainly look into this and help you.
Please let us know if you are facing this issue with particular few websites or all websites.
Also, try changing to optimal and P2P locations in AVG Secure VPN to check with the internet.
Keep us posted.

Hello Harriet, 
This is the expectated behavior with AVG Secure VPN.
You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Thank you for your understanding.

Harriet, we're sorry to hear that you have decided to cancel and get a refund.
I have initiated the refund process and sent you an email confirming the same. Please check your inbox and spam box as well.

Speed without VPN