Vpn multi-device subscription

AVG VPN
3

Hi Ash,

We're glad to look into this and help you.
Upon checking your account, we can see that you've initially bought an 'AVG Secure VPN for Windows' (Single-Device) subscription. We can also see that you've recently contacted our sales team and they've helped you change the subscription into an AVG Secure VPN (Multi-Device) subscription.
Let us know if you need further assistance.

1

I have purchased a multi-device subscription and have it shown on my account online, however on the app it only shows it as a single device subscription and only allows one active device. Is there a way to get this rectified?

2

Hi Ash,

We're glad to look into this and help you.
Upon checking your account, we can see that you've initially bought an 'AVG Secure VPN for Windows' (Single-Device) subscription. We can also see that you've recently contacted our sales team and they've helped you change the subscription into an AVG Secure VPN (Multi-Device) subscription.
Let us know if you need further assistance.