VPN not allowing webpages to open

With the VPN switched on I cannot open any websites using my Iphone and PC while my Ipad is unaffected.This only started 3 days ago.

I have been in contact with phone support as advised to delete and reload the VPN on my PC.  I did this while on the phone with support.  Now the VPN doesn't work and when trouble shooter is used it provides a different error code each time.  When I gave the error codes to phone support they did not know what they meant and then they disconnected after I had made two attempts at connecting and getting the error codes.

What is the solution?

Hello Gurr.
Thank you for contacting AVG Community Support.
Upon checking you have already reached  concern team and they are helping you with above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.

Hello Gurr.
Thank you for contacting AVG Community Support.
Upon checking you have already reached  concern team and they are helping you with above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.