Hello Luis,
We will work together to sort this issue.
Are you able to turn on AVG Secure VPN?
If no, please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to turn on VPN.
You can also change the VPN server location from the interface and then check if you are able to turn on.
Getting this message: "Connection error. Sorry it is not possible to establish a connection".
Tried completely uninstall but doesn't work. I'm afraid it has to do with wi-fi adaptor settings because I cannot click the "AVG network filter driver " in the properties otherwise the computer doesn't connect to the internet. Some of these settings had changed recently but resetting to original does not help either. Please help. Thank you.
Hello Luis,
We will work together to sort this issue.
Are you able to turn on AVG Secure VPN?
If no, please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to turn on VPN.
You can also change the VPN server location from the interface and then check if you are able to turn on.
You are most welcome, Luis.
In this case, we request you to get connected with our additional support for which an email instruction has been sent.
If the email is not found in inbox do check in spam and junk folders.