Hi Paul,
We're glad to look into this & help you.
Please let us know the operating system in which you're experiencing this issue.
For better clarity, share us the screenshot of the message that you receive.
Also, let us know if you're trying the 7 days trial. Reason being, we're unable to find any subscription under the email address that you've used to reach us here.
I get connecting..... message, but it never connects. Any ideas to connect?
Hi Paul,
We're glad to look into this & help you.
Please let us know the operating system in which you're experiencing this issue.
For better clarity, share us the screenshot of the message that you receive.
Also, let us know if you're trying the 7 days trial. Reason being, we're unable to find any subscription under the email address that you've used to reach us here.