VPN not connecting

Hello David,

We are sorry for the inconvenience caused.
It is necessary to analyze the root cause of the issue.
Hence, we have sent an email instruction which will help you to get connected with our additional support.
If the email is not found in inbox do check on spam and junk folders.
Thank you.

VPN working as usual yesterday. Today it will not connect. I thought I had a service provider issue but established that was OK. Open VPN and turn it on, it takes much longer to connect than usual then fails to establish a connection. Same on 2 different computers. I uninstalled and re-installed and no change. Internet works find without VPN.

Hello David,

We are sorry for the inconvenience caused.
It is necessary to analyze the root cause of the issue.
Hence, we have sent an email instruction which will help you to get connected with our additional support.
If the email is not found in inbox do check on spam and junk folders.
Thank you.