VPN not possible to establish a connection

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4

Hello Ralph,

I apologize for the inconvenience. Please uninstall AVG Secure VPN from the control panel and reinstall http://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN to check the status.

If the issue persists, please provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the error message to check and assist further.

1

my recently purchased VPN worked for one day, but now i get a message that "it is not possible to establish a connection". i am currently in Vietnam.

2

Hello Ralph,

I apologize for the inconvenience. Please uninstall AVG Secure VPN from the control panel and reinstall http://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN to check the status.

If the issue persists, please provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the error message to check and assist further.

3

Ralph, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru