Vpn not turning on, used to ok

AVG VPN
3

Hi Dean,

We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

hi my vpn keeps turning of with this messages
"The negotiation with the VPN server failed.Verify the server address and try reconnecting"
What server address as i only tun the vpn on?

2

Hi Dean,

We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.