VPN not working

AVG VPN
3

Hello, Stevie.
We'd be glad to assist you with this. Do you receive any error message when you try to activate? Did you follow the instructions as per this article to activate AVG Secure VPN? If you had and the issue persists, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.

1

Hi AVG

When I attempt to activate my VPN, it won't activate and I'm invited to purchase the product which I already did in December 2017 (a 1 year subscription). Therefore, my subscription renewal isn't due until December this year. I've uninstalled and reinstalled the product but to no avail. Please help.

Thank you

Stevie

2

Hello, Stevie.
We'd be glad to assist you with this. Do you receive any error message when you try to activate? Did you follow the instructions as per this article to activate AVG Secure VPN? If you had and the issue persists, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.