It won't let me save the VPN as a trusted network - AVG Internet Sceurity sees the VPN as an "unidentified" network. it is not even listed. See below. What next?
Hello Browne,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please disable AVG Internet Security by referring to thye below article and check if it works fine.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlname=Disable-AVG-Antivirus)
If it does please let us know and we will help you further.
Thank you and keep us updated.
My paid VPN is not working. It says "obtaining IP address" but never does obtain it. At the same it blocks all other websites so I have to turn it off to browse. This is useless. I have tried uninstalling and reinstalling - it makes no difference.
Hello Browne,
Thank you for replying and confirming.
I apologize for the trouble caused.
Please follow instructions below and check if everything works fine on your VPN.
Open the AVG Internet Security > Click on the Web & Email tile > Enhanced Firewall options > Network profiles > make sure your network connection and AVG Secure VPN are selected as a private connection "I trust this network".
If you still face any issue, please let us know.
We will certainly help you out.
Thank you.
We appreciate your efforts in working towards fixing the issue, Timothy.
In order to further investigate on this, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you. Thank you in advance!
It won't let me save the VPN as a trusted network - AVG Internet Sceurity sees the VPN as an "unidentified" network. it is not even listed. See below. What next?