Hi Michael,
We are sorry to know that. Let us work together and fix this.
Could you let us know what exactly happens when you try to turn on AVG Secure VPN?
Please let us know on which device you are experiencing the issue?
Hi Michael,
We are sorry to know that. Let us work together and fix this.
Could you let us know what exactly happens when you try to turn on AVG Secure VPN?
Please let us know on which device you are experiencing the issue?
I HAD VPN PREVIOUSLY NOW WHEN I TRY TO USE AN OLD NOTICE COMES UP BEGGING FOR PAYMENT. I PAID £29.99 ON THE 4/11/20 THE MONEY WAS TAKEN OUT ON 5/11/20 BUT I STILL CANNOT GET IT TO CONNECT IT IS NOW 11/11/20 & I STILL IT KEEPS ASKING FOR PAYMENT WHAT THE HELL IS HAPPENING?
Mick, on 1st November 2020, you asked us to process refund for AVG Secure VPN purchase.
Hence, we initiated it and hence, you aren't able to use the product.
We have sent you an email now. Please provide all the requested details which will help us to locate your new AVG Secure VPN purchase.
Awaiting your reply!