Hello Arlette,
We sincerely apologize for the inconvenience caused.
We've received similar reports and the issue has already been escalated to the concerned team. They're currently working towards fixing the issue.
We request your patience in this regard. Thank you for understanding.
I have my had VPN work on all my devices until today. I received notification that it has reached maximum connection. The message states I am only entitled to one connection at a time . I checked my subscription and it is for up to 5 devices and presently there are only 1 registered. What's the problem?
Hello Arlette,
We sincerely apologize for the inconvenience caused.
We've received similar reports and the issue has already been escalated to the concerned team. They're currently working towards fixing the issue.
We request your patience in this regard. Thank you for understanding.