VPN Preventing Access to Specific Websires

Hello Erin, 

We will check and help you to resolve it. Please provide the following information to analyze the issue.

  • Confirm the operating system installed in your device.
  • Have you tried to change the location in VPN and check it?
  • Let us know the exact websites which you are unable to access.
Keep us updated. Thank you.

I am trying to access a website I need on a regular basis and I cannot access this website as it seems to be being blocked by the VPN. Once I turn off the VPN I can access the website, which defeats the purpose of the VPN to my understanding. Is there a way to add specific websites so that they will work when the VPN is on?

Hello Erin, 

We will check and help you to resolve it. Please provide the following information to analyze the issue.

  • Confirm the operating system installed in your device.
  • Have you tried to change the location in VPN and check it?
  • Let us know the exact websites which you are unable to access.
Keep us updated. Thank you.