Hello David,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused.
Please provide the screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you and keep us posted.
/s you requested, here is the screenshot:
When I log on to the net via my AVG secure internet program the VPN program that shows in the tool bar at the top is grayed and crossed out… Why, and how do I activate it?
/s you requested, here is the screenshot:
Thank you for writing us back, David.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you.