VPN reinstalled and now I am on 7 day trial. My subscription isn't due until Jan/2020

AVG VPN
5

Hello Mario,

Let's have a look at it together.

Have you activated your AVG Secure VPN after reinstallation?

If not, open AVG Secure VPN -> My AVG -> My Subscription -> Log out and remove license (if available) -> Log in -> enter your email address and password.

We are here if you need further help.

1

Hi
All day today VPN was not working I was getting a notice they AVG was having problems with a server.
So after a lot of tries all day I decided to reinstall it and it worked but I am on 7-day trial now. My subscription isn't due till Jan 2019. 
Why did this happen and how can I fix ix it so that I don't get charged again

Mario

3

Hello Mario,

Let's have a look at it together.

Have you activated your AVG Secure VPN after reinstallation?

If not, open AVG Secure VPN -> My AVG -> My Subscription -> Log out and remove license (if available) -> Log in -> enter your email address and password.

We are here if you need further help.

4

How do I log out of avg vpn?

2

Mario, you may need to activate the subscription to get rid off the trial prompts. 

Refer this article (https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Secure-VPN) for the activation steps and use your AVG MyAccount credentials to activate the product.

Keep us updated on the progress.