VPN security not working after download

I have just bought and installed AVG secure VPN and it doesn't open
Any ideas?

Hello Curzon,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN. I have sent you an email, please connect with us remotely, we will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues.
Best regards,
Alok.