Hello Mike,
I understand this must be upsetting. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
As with several other users, I have a paid VPN subscription but when I try to open it I get a message that says my trial period has expired. This is the second time in 3 months. I was able to get it working the last time but no luck now. I tried logging out and logging back in as suggested, and even tried uninstalling and re-installing but no luck.
Any other suggestions? This is really annoying to say the least.
Hello Mike,
I understand this must be upsetting. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.