VPN shows trial expired but I have a paid subscription

AVG VPN
3

Hello Henry,

We realize that this must be upsetting.
Since there is a synchronization issue with your product, the issue has occurred.
However, we can escalate this to concern team and get it sorted.
We have sent an email for you to provide screenshots related to Secure VPN.
If the email is not found in inbox do check in spam and junk folders.
Once we receive the information, will forward to concern team and start the analysis.
Thanks.

1

Please help VPN shows that it has expired. I've tried logging out and logging back in but no good.
My subscription is paid up to 2019.
Was working ok  
Im not very happy

Henry Svedas

2

Hello Henry,

We realize that this must be upsetting.
Since there is a synchronization issue with your product, the issue has occurred.
However, we can escalate this to concern team and get it sorted.
We have sent an email for you to provide screenshots related to Secure VPN.
If the email is not found in inbox do check in spam and junk folders.
Once we receive the information, will forward to concern team and start the analysis.
Thanks.