Hello Jesse,
We regret the inconvenience caused.
You mayexperience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Please try connecting to one of the Streaming or Torrenting servers (locations) that are available in Secure VPN & check for the issue.
Also, please enable the Mimic VPN protocol in your AVG Secure VPN by following the below steps:
Open AVG Secure VPN > Menu > Settings > Protocols > Select Mimic.
Thank you for your understanding in advance!
Hello AVG
The AVG VPN update that came out today has affected my download speed across all my devices and affects all methods of connection; 5g, 4G, and ethernet connection.
I know it is the VPN causing the problem because the download speed returns to normal after turning off the VPN.
I have uninstalled and reinstalled the VPN app but the problem still persists.
Can you please help?
Jesse
Hello Jesse,
We regret the inconvenience caused.
You mayexperience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Please try connecting to one of the Streaming or Torrenting servers (locations) that are available in Secure VPN & check for the issue.
Also, please enable the Mimic VPN protocol in your AVG Secure VPN by following the below steps:
Open AVG Secure VPN > Menu > Settings > Protocols > Select Mimic.
Thank you for your understanding in advance!