VPN stopping emails being sent via Microsoft Outlook

AVG Protection
3

Hello David,
I'm sorry for any inconvenience caused. I can see that you have already contacted our Remote technician and they have escalated your case to the senior team. We will contact you via email once we receive a reply or in need of more information.
Best regards,
Alok.

1

Hi I seem ti be having no success sending emails while the AVG - VPN is active.
I have tested it while vpn is active and inactive and it works fine while VPN is inactive 
I have also changed the location settings in the AVG-VPN location selection and found only one option and that is Melbourne Australia i am in western Sydney but cannot select anything but melbourne

Can you help 

2

Hello David,
I'm sorry for any inconvenience caused. I can see that you have already contacted our Remote technician and they have escalated your case to the senior team. We will contact you via email once we receive a reply or in need of more information.
Best regards,
Alok.