Vpn stops browing

Hi Jamie,

We're glad to look into this & help you.
As this isn't the usual behavior of AVG Secure VPN, let us reinstall it once to check. To do so, follow the steps in below articles:
Uninstall AVG Secure VPN
Install AVG Secure VPN
As it isn't recommended to share the product details over this public post, we've sent you an email which includes the activation code.

none of this worked.tried uninstall and reinstall multiple times.
still your vpn just blocks all my internet activity.
cant receive/send emails with it on or play online games.
please help or supply a full refund
regards
jamie

hi,
I just bought a year of avg secure vpn.i cannot browse anything with it switched on.it comes back with it switched off.
tried switching locations etc nothings worked so far,only switching it off.feel I wasted my money.
any suggestions please
jamie

hi,
the link for download in the email dosent work.
dont understand what to do.
please give me a refund and i will uninstall

none of this worked.tried uninstall and reinstall multiple times.
still your vpn just blocks all my internet activity.
cant receive/send emails with it on or play online games.
please help or supply a full refund
regards
jamie

Jamie, we are sorry for the difficulties you underwent. 

We acknowledge your refund request. Could you please turn OFF AVG Secure VPN and try to access the link in different browsers?

If you still wish to have a refund, let us know.

We are sorry to hear that, Jamie.
We acknowledge your refund request. However, request you to try the steps as mentioned in this article and see whether you get the issue resolved.
If not, try changing the location in AVG Secure VPN and see whether you are able to send/receive emails and play online games.

Thank you for the info, Jamie. 
Please refer this article: https://support.avg.com/SupportArticleView?urlname=AVG-Secure-VPN-FAQ and follow the steps suggested under: "Why can't I browse the internet when I connect to AVG Secure VPN?" and "What should I do if AVG Secure VPN is unable to establish a connection?".

hi,
will try that
that artical is email problem only.
my browsers still dont work with your vpn on(edge and firefox) this is my main problem.
jamie

Jamie, could you let us know your current geo location? Because some countries block traffic through VPN connection due to local government regulations.

Hi Jamie,

We're glad to look into this & help you.
As this isn't the usual behavior of AVG Secure VPN, let us reinstall it once to check. To do so, follow the steps in below articles:
Uninstall AVG Secure VPN
Install AVG Secure VPN
As it isn't recommended to share the product details over this public post, we've sent you an email which includes the activation code.

hi,
yeah tried all that.you just refered me to your troubleshooting section…
no help.
still same.

hi,
tried edge and firefox.
no good
refund plz