VPN tell me you are offline

Hi Zdenek,

We are sorry to hear this.

We will help you to resolve the issue.

Let us reinstall the program and check for the issue again.

Refer this article for Uninstallation https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-VPN

Refer this article for Installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN

Keep us posted.

hi VPN didnt run tell me  you are offline but internet still work 

if i conecter trought normal wifi is ok 

i need to be conected from hotspot from mobile phone ... and this is the problem ... tell me you are offline and dont work .... any reaspons ? 

Appreciate your efforts in working towards fixing the issue, Zdenek. 
Please try connecting to different servers (locations) in AVG Secure VPN & check if it helps.

I appreciate your efforts, Zdenek.

To check this further, I have sent an email with the steps to connect to our remote experts.

Please check the email and follow the instructions to start the remote session.

Hi Zdenek,

We are sorry to hear this.

We will help you to resolve the issue.

Let us reinstall the program and check for the issue again.

Refer this article for Uninstallation https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-VPN

Refer this article for Installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN

Keep us posted.

Im not totaly beginer reinstal app its one of first issues what i try some otherers help for me pls ?