VPN tells me trial has expired although I have paid

Hi Ralph,

Your AVG Secure VPN is activated till 2/8/2019. Due to synchronization issue the program is showing as trial version. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.

Hi Ralph,

Your AVG Secure VPN is activated till 2/8/2019. Due to synchronization issue the program is showing as trial version. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.

Although I have paid my AVG VPN tells me my trial has expired.