Hello Francis,
We're sorry for the inconvenience caused.
Firstly, please share us a screenshot of the error message you're referring to, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Secondly, kindly specify the operating system of the device on which you're facing this issue.
Thirdly, do you have any other VPN or Antivirus programs installed in your computer other than AVG?
Awaiting your response.
Hi Midhum,
Thanks for the quick response. Here's the screen shot. I'm running only AVG VPN and Antivirus on Windows 10.
Hello Francis,
We're sorry for the inconvenience caused.
Firstly, please share us a screenshot of the error message you're referring to, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Secondly, kindly specify the operating system of the device on which you're facing this issue.
Thirdly, do you have any other VPN or Antivirus programs installed in your computer other than AVG?
Awaiting your response.
When I try to update my VPN the update stops and I get "Unable to complete update due to curl error" Error code:44013. What is the matter? What should I do?
Thanks
Thank you for sharing the screenshot, Francis.
Please temporarily disable the Enhanced Firewall component of your AVG Internet Security as mentioned in this article & check if the issue persists.
Keep us updated.
That seems to have done the trick.
Thank you.
Thank you for the information, Francis.
We are glad to know that your issue has been resolved.
Please do not hesitate to contact us back for further queries with AVG.
Thank you.