Hello Christina.
We're here to help.
It looks like the app is awaiting activation using the paid activation code. Upon trying to pull your subscription details using the email address you used to contact us here, I could not find any active paid subscription is registered.
I have sent an email requesting more details. Please check your inbox and spam box as well for this email, revert it confirming those details to help us locate your order details.
Avg is not recognizing my VPN account. It wants me to purchase it again even though I purchased it for the year. How can I connect them back up?
Hello Christina.
We're here to help.
It looks like the app is awaiting activation using the paid activation code. Upon trying to pull your subscription details using the email address you used to contact us here, I could not find any active paid subscription is registered.
I have sent an email requesting more details. Please check your inbox and spam box as well for this email, revert it confirming those details to help us locate your order details.