VPN will not turn on

Hello Francis. 
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We would like to inform you that there is an ongoing issue and our team is aware of it.
Our developer already started working on the issue and will fix it as soon as possible.
Thank you and we appreciate your patience.

How to fix AVG error code MRGK3M

Hello Helena. 
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We would like to inform you that there is an ongoing issue and our team is aware of it.
Our developer already started working on the issue and will fix it as soon as possible.
Thank you and we appreciate your patience.

And could you, please, explain why this type of problem occurs

Hello Francis. 
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We would like to inform you that there is an ongoing issue and our team is aware of it.
Our developer already started working on the issue and will fix it as soon as possible.
Thank you and we appreciate your patience.

I have the same problem.
How long time it will take to fix it???