Hello Steven,
This isn't the expected behavior, but we can fix this.
We have refreshed the subscription from our end.
Hence, it is necessary to check the activation status after 5 hours.
If the activation issue persists, get connected with our additional support who can assist further on this matter.
An email has been sent to get connected with them.
If the email is not found in inbox do check in spam and junk folders.
Have 7 month left on my subs, tried previous suggestions, including re-install, still keeps asking me to pay again.
Hello Steven,
This isn't the expected behavior, but we can fix this.
We have refreshed the subscription from our end.
Hence, it is necessary to check the activation status after 5 hours.
If the activation issue persists, get connected with our additional support who can assist further on this matter.
An email has been sent to get connected with them.
If the email is not found in inbox do check in spam and junk folders.