VPN Won't Activate

I purchased the VPN for 2yr option and I was prompted to reinstall avg I did and I logged in but the vpn still hasn't activated please help?

Hello Cherry,
Sorry to hear that you are unable to activate AVG Secure VPN in your PC. I also see that you have applied refund for your AVG Secure VPN stating that you are unable to activate it. Don't worry, I have sent an email instructions to get in touch with our additional technical support team. Please follow that email instructions and get connected with them. They will activate AVG Secure VPN in your PC.
Thank you.