VPN wont connect

AVG VPN
5

Hello Alan,
We will help you sort it out. Please open AVG Secure VPN > My AVG > My Subscription and check if the expiry date shows as 4/30/2020.
I also request you to share a screenshot of the AVG Secure VPN error message to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1
All of a sudden VPN won't connect--it keeps saying "technical problem" on the screen. Subscriptions are paid. Have tried restarting a few times--no response.
Help please............
2

Hello Alan,
We will help you sort it out. Please open AVG Secure VPN > My AVG > My Subscription and check if the expiry date shows as 4/30/2020.
I also request you to share a screenshot of the AVG Secure VPN error message to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

Hello Alan,

I appreciate your efforts so far.

I've sent you an e-mail with instructions to connect with our remote technician. They will help with the installation of AVG Secure VPN.

Please follow those instructions and revert us if you require any further help.

Thank you.

3

Hi Alok,
Have tried re downloading but AVG VPN would not install. In fact I tried a few times and now it’s disappeared altogether !!
Yes, I agree that expiry is as below—April 30 2020. Order Number—13598716972.
 
Please help to reinstall and get operational again.
ALAN.