Leanne, we are facing an issue with the installation package and we are working hard.
Please be patient till the issue gets fixed.
I am in the same situation - when do you expect to have this problem fixed so that we may obtain the product we have paid for.
Leanne, we are facing an issue with the installation package and we are working hard.
Please be patient till the issue gets fixed.
Hello Sian,
We are aware about this issue. However, we request you to change your DNS to google default DNS and check the status.
Please follow the below instruction to do it:
-Click Search, search for Control Panel, and then click Control Panel.
-Click Network and Internet > Network and Sharing Center.
-Click Change adapter settings.
-Right-click the connection you use, and select Properties.
-Double-click the Internet Protocol (TCP/IP) item on the Networking tab.
-Select the radio button "Use the following DNS Server addresses".
-Enter the value 8.8.8.8 and 8.8.4.4.
-Click OK to confirm the changes, and then close the window.
After that, please try to download AVG Secure VPN exe file. Keep us informed about the status.
Regards,
Alok.