VPN won't turn on II

Jeff, In future please refrain from carrying out multiple topic postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000TlteAAC).
AVG Guru

VPN won't turn on - a small box comes up saying "Loading" but eventually closes and nothing happened. I've tried reinstalling, changing firewalls, I'm uninstalled and reinstalled AVG, I'm restarted so many times - very disappointed. I did have the trial version during the summer - recently, I changed internet providers and AVG notified me my personal information was being sold, etc... so, I thought it was a good company, and decided to spend a lot of money for an improvement of the product - now, I feel a little deceived as I begin to have problems, very difficult to find help, solutions  --- I have read through these posts, etc - but unable to install updates, etc. Really, I feel very frustrated over the inability to just click the "On" button and have the thing go on. Help! I just discovered on this help site that if I pay an additional $20 AVG will install VPN for me... so really, I was decieved by this company... I feel I've been screwed, and cheated - not a good feeling towards a company I'm supposed to "trust" 

Jeff, In future please refrain from carrying out multiple topic postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000TlteAAC).
AVG Guru