VProtect Virus Removal

Viruses & Threats
3

Hello Alfredo,
We understand how something like this can really try your patience.
We request you to restart your pc in safe mode and check whether you are able to login as Admin or as User. To restart your pc in safe mode have a look at the following article http://avgclick.me/rebootintosafemode .
Please feel free to contact us for any further assistance. Thank you.

1

Good day, 
my computer has ben infected with the VProtect virus. 

I cannot acces the only window user account with admin rights to run malware software. 

I really need access to acces all my files…

Pls. help 

Thanks

2

Hello Alfredo,
We understand how something like this can really try your patience.
We request you to restart your pc in safe mode and check whether you are able to login as Admin or as User. To restart your pc in safe mode have a look at the following article http://avgclick.me/rebootintosafemode .
Please feel free to contact us for any further assistance. Thank you.