Hello Bram.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate (https://translate.google.com).
NOTE: The below message is translated for your convenience using Google Translate.
Hello Bram.
Bedankt dat u contact heeft opgenomen met AVG Community Support.
Het spijt ons te horen dat u uw abonnement wilt opzeggen.
Wij controleren en helpen u zeker.
Aangezien het niet wordt aanbevolen om uw bestelling/abonnementsgegevens te bespreken via dit openbare bericht. Daarom hebben we je een e-mail gestuurd naar je geregistreerde e-mailadres. Controleer de e-mail en keer terug naar ons.
Bedankt voor uw begrip.
Translation via Google: On December 18, 61.99 euros was taken from my account. However, I have not subscribed or purchased anything. Please explain and refund my money. There appears to be no other way to ask this than this way.
Hello Bram.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate (https://translate.google.com).
NOTE: The below message is translated for your convenience using Google Translate.
Hello Bram.
Bedankt dat u contact heeft opgenomen met AVG Community Support.
Het spijt ons te horen dat u uw abonnement wilt opzeggen.
Wij controleren en helpen u zeker.
Aangezien het niet wordt aanbevolen om uw bestelling/abonnementsgegevens te bespreken via dit openbare bericht. Daarom hebben we je een e-mail gestuurd naar je geregistreerde e-mailadres. Controleer de e-mail en keer terug naar ons.
Bedankt voor uw begrip.