Hello Colin,
Please do not click those links before confirming that they are from legitimate source or websites. We recommend to update your windows operating system with new updates released. If you still have the email in your inbox, please attach the screenshot of the email, so that helps us to check with that. Here is the link http://avgread.me/1aZxsAV to attach the screenshot.
Thank you.
Colin, Screenshot… Please click on & read the link in the Viveksaravanan Neelagantan (AVG Technologies) posting. If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Other user Colin Roberts posting (https://support.avg.com/answers?id=906b0000000DnSnAAK).
AVG Guru
hello
A couple of days ago I got an email I (seemingly) got an email from AVG saying "DONT PANIC" weve go this wanacry thing covered.
It want on to say that newer systems will be getting patched by ms and older ones can use "this" link to get patches.
My pc is eight so I clicked the patch and my pc froze for a second.
Can AVG tell me (I hope) if their email was genuine, in which case I can breath easy?
I can still access my files though so it probably is ok, I just need reassurance please
Thanks
Colin
Hello Colin,
Thanks for providing the requested information, we really appreciate your efforts. The email is from AVG and it is about the AVG updates about the Wannacry ransomeware. Do not worry, that is a genuine email, it only contains the information about how the ransomeware is covered by AVG and the AVG updates. Do not worry, your computer is fully protected. Thank you
Hello Colin,
Please do not click those links before confirming that they are from legitimate source or websites. We recommend to update your windows operating system with new updates released. If you still have the email in your inbox, please attach the screenshot of the email, so that helps us to check with that. Here is the link http://avgread.me/1aZxsAV to attach the screenshot.
Thank you.
what is a "Screenshot" please? Im not very good at this