Want to cancel free trial but AVG site won't let me

Hello Jack,
Thank you for contacting AVG Community Support.
I apologize for the inconvenience. To contact our chat support team, please .
https://support.avg.com/avg/en/ww/home/current/contact
They will be able to assist you with your subscription and refund request.
Let me know if you need further assistance.

It doesn't show up under subscriptions and when I try to contact support on phone, it says can't connect. Isn't there support chat I can use?

Hello Jack,
Thank you for contacting AVG Community Support.
I apologize for the inconvenience. To contact our chat support team, please .
https://support.avg.com/avg/en/ww/home/current/contact
They will be able to assist you with your subscription and refund request.
Let me know if you need further assistance.