Wanting payment

Hello Diana,
Thank you for contacting AVG support communtiy.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you and keep us updated.

I keep getting a notice to buy AVG Tuneup I did pay on May 11 2022 for this product of $38.11. why am I asked to pay again? I have used the 7-day free trial several times when I have already paid for the year.

Hello Diana,
Thank you for contacting AVG support communtiy.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you and keep us updated.

I also got charged twice in Nov. for subscription fees.  Nov. 12 and again Nov. 16.  I need and answer

Hi Jeanne,
We'd like to clarify this for you. Please write back to us in a separate private Post  so that we can check and assist you accordingly.
Thank you in advance!