Hello Morten.
Thank you for reaching us here.
We regret any inconvenience caused in this matter.
I see that the AVG AntiTrack (30 day trial) is expired now and the automatic renewal for AVG Ultimate (Multi-device) is off. Would you like to turn on the automatic renewal for AVG Ultimate (Multi-device)?
Like others I tried the free avg antitrack for 30 days. It was pretty annoying informing of tracking attemts on every page I visit...;-) so I unsubscribed. AVG antitrack still pops up on my PC confirming that it is in funktion.....?
I thereafter got a message of a bill for 899 DKR. to be paid 5 of june.
To my knowledge there is no way to inform AVG that this was wrong and that I only wanted to keep the original antivirus. I saw therefore no other option than to unsubscribe AVG altogether.
Is there some way to contact AVG to fix the misunderstanding.
kind regards
Morten
We're glad to help pointing you in the right direction, Morten. We do have a specialized team who deals with billing queries.
In this regard, we'd suggest you to initiate a chat with them by using this link. They'll help you to subscribe the desired package.
Thank you for your understanding in advance!
Hello Morten.
Thank you for reaching us here.
We regret any inconvenience caused in this matter.
I see that the AVG AntiTrack (30 day trial) is expired now and the automatic renewal for AVG Ultimate (Multi-device) is off. Would you like to turn on the automatic renewal for AVG Ultimate (Multi-device)?