Hello Jaslin.
Sorry to hear that you did not receive an acknowledgement.
I'd like to confirm that your refund request has been submitted successfully and our concerned team will initiate it and get back to you via email.
Hello friends,
I submitted a refund request for an automatic renewal after my free plan, I was not expecting that charge. I have not received an email as to whether my refund request was received. Can you clarify it for me here?
Thank you, good day. 
Jaslin P.
Hello Jaslin.
Sorry to hear that you did not receive an acknowledgement.
I'd like to confirm that your refund request has been submitted successfully and our concerned team will initiate it and get back to you via email.