We are receiving constant requests for paymetns but made the payment on 11/15/20 What is the proble

AVG Subscription
3

Hello Gerald.
We'd be glad to clarify this.
As per our records, you paid for AVG Secure VPN on 15th Nov 2020.
How do you receive the renewal reminders? Is it through email or when you open AVG Secure VPN?
If it is through email, what is the product name mentioned in it?

1

We are receiving constant requests for payment though the payment was taken out on Nov 15, 2020.  Why?

2

Hello Gerald.
We'd be glad to clarify this.
As per our records, you paid for AVG Secure VPN on 15th Nov 2020.
How do you receive the renewal reminders? Is it through email or when you open AVG Secure VPN?
If it is through email, what is the product name mentioned in it?