We can't remove an infected file

Hello Janelle,
Could you please confirm whether you have installed the Business edition of the AVG program? If so please contact our Business support via http://www.avg.com/us-en/customer-support-business so that they could assist you better in resolving the issue.
Thank you.

Why can't AVG remove an infected file? \UiopService.exe

Hello Janelle,
Could you please confirm whether you have installed the Business edition of the AVG program? If so please contact our Business support via http://www.avg.com/us-en/customer-support-business so that they could assist you better in resolving the issue.
Thank you.