Web access dropping out

Hello Phil,
We apologize for the inconvenience caused.
Have you disabled AVG Firewall and checked if the issue persists?
If you have installed latest version of AVG in your computer, please refer the following instructions to disable individual components of AVG.
Please Open AVG Zen -> Click on Anti-Virus Free/AVG Internet Security -> Click on "Menu" -> Settings -> Disable all components (Resident Shield, Software Analyzer and Email Protection (Disable Until restart)).
Please let us know if the issues still persists after disabling AVG.
Thank you.

After installing windows10 and re-installing AVG on my laptop, the internet connection keeps disconnecting then not finding the router…have to reboot, enable/disable router etc  to get it back
Is there a setting I should look at?

Hello Phil,
We apologize for the inconvenience caused.
Have you disabled AVG Firewall and checked if the issue persists?
If you have installed latest version of AVG in your computer, please refer the following instructions to disable individual components of AVG.
Please Open AVG Zen -> Click on Anti-Virus Free/AVG Internet Security -> Click on "Menu" -> Settings -> Disable all components (Resident Shield, Software Analyzer and Email Protection (Disable Until restart)).
Please let us know if the issues still persists after disabling AVG.
Thank you.