Hello Erich,
We are sorry for the inconvenience caused.
Are you using the free, trial or paid version of AVG?
We request you to try using the repair of AVG program as mentioned in this article: http://avgread.me/1BVxDSY .
Please feel free to contact us if you need any assistance.
pressing the fix problem button doesn't rectify this problem
Hello Erich,
We are sorry for the inconvenience caused.
Are you using the free, trial or paid version of AVG?
We request you to try using the repair of AVG program as mentioned in this article: http://avgread.me/1BVxDSY .
Please feel free to contact us if you need any assistance.