Web cam doesn't work

AVG Performance
3

Hello Bruce,

I understand your concern.
Please be informed that, the behavior of webcam protection depends on its mode.
I request you to refer this (article) and select "Smart Mode" which is listed under "How to adjust webcam behavior".
If you do not wish to use webcam protection, then you can simply turn it off.
If you still wish to uninstall it, open AVG Internet Security, click on "Menu–>Settings–>Components".
Click on "Webcam protection" component, you will get an option as "Uninstall component".
Click on it to complete the uninstallation process.
Feel free to contact us if you need any further assistance.

1

Ruwim.B has replied to your question Video not working with Windows 10 in Microsoft Community.

AVG filter, avgSnx, is inserted into webcam's driver stack. 

		<p><i>Stack: \FileSystem\<b>avgSnx</b>,\FileSystem\<b>avgSnx</b>,\Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp</i></p>

		<p><span><span>This means that your webcam might be blocked by <b>AVG webcam protection service</b>. </span></span></p>

		<p><span><span> </span><a href="https://support.avg.com/SupportArticleView?l=en&amp;urlname=Webcam-Protection-FAQs" target="_blank"><span style="color: #0000ff;">https://support.avg.com/SupportArticleView?l=en&amp;urlname=Webcam-Protection-FAQs</span></a></span></p>

		<p><span><span> Try to remove this protection.<br>			----------------------------------------------------------------------------------------------------<br>			<u><i><b>How do I remove this protection???<br>			-----------------------------------------------------------------------------------------------------</b></i></u></span></span></p>
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2

Hello Bruce,

I understand your concern.
Please be informed that, the behavior of webcam protection depends on its mode.
I request you to refer this (article) and select "Smart Mode" which is listed under "How to adjust webcam behavior".
If you do not wish to use webcam protection, then you can simply turn it off.
If you still wish to uninstall it, open AVG Internet Security, click on "Menu–>Settings–>Components".
Click on "Webcam protection" component, you will get an option as "Uninstall component".
Click on it to complete the uninstallation process.
Feel free to contact us if you need any further assistance.