Web pages time out

since installing AVG 2021 i have found my computer is slow to load web pages which is ok, but it hs had the effect that some pages time out and wont connect at all.  has anyone else had this problem and know of a solution. the failed page gives me the message the page took too long to respond and beneath it reads "err_connection_timed_out"

I have discovered through a proccess of elimination that it is the VPN tht is stopping me from being able to access some web pages… this is the total opposite of what it is suppossed to do

Thank you for the information.

Please change the location in the VPN and try to access the website again.

Keep us posted.

i have tried that and sometimes it works, but more often it does not.  It has even been refusing to let me load this page.  The only recourse i have is to switch it off… like now so i could send this response

I have discovered through a proccess of elimination that it is the VPN tht is stopping me from being able to access some web pages… this is the total opposite of what it is suppossed to do

the page that most often times out is an audio book site.

We appreciate your efforts

Could you clarify whether you are trying to access any streaming or bank websites?

Please change the location in the VPN and try to access the website again.

Keep us posted.

Hi David,

We are sorry to hear this.

We will help you to resolve the issue.

Have you installed the AVG Secure VPN?

Are you able to access the pages when the AVG program is turned off?

Keep us posted.

i have tried that and sometimes it works, but more often it does not.  It has even been refusing to let me load this page.  The only recourse i have is to switch it off… like now so i could send this response