Web pages when avg ultimate scan runs

AVG Performance
5

Hi Al,

We will help you to get this issue resolved.

Are you experiencing this issue on all browsers or only on a particular browser?

Can you able to access websites once the scan is completed?

Also let us know the type of scan that you are performing on your end. (Ex: Deep Scan, Boot-Time Scan etc.,)

Please provide us the version of AVG Internet Security program that currently works on your PC.

AVG Internet Security > Menu > About - to check the program version.

2

Hi Al,

We will help you to get this issue resolved.

Are you experiencing this issue on all browsers or only on a particular browser?

Can you able to access websites once the scan is completed?

Also let us know the type of scan that you are performing on your end. (Ex: Deep Scan, Boot-Time Scan etc.,)

Please provide us the version of AVG Internet Security program that currently works on your PC.

AVG Internet Security > Menu > About - to check the program version.

1

When my automatic scan runs I cannot open any web pages as as they won't connect and my wifi is connected. Pages just won't display

3

Thank you for getting back to me so quickly. Answers to your questions are in order below.
Using Chrome browser
Yes there is no problems aftrer scan is completed
regular scheduled scan 4 times a week
version 18.7.3069 build 18.7.4041.389

this just started in the last 2 weeks or so and I thought it was my DNS settings but changing my settings doesn't make a difference.

4

Thank you for the information.
This isn't the expected behavior and it is necessary to check why this is happening.
Hence, request you to get connected with our additional support to get further assistance.
An email instruction has been sent which will help you to get connected with them.
If the email is not found in the inbox do check in spam and junk folders.